031 765 3611 mat@fforman.co.za

TRAINING PROFILE

Specific training module content would be determined by a TRAINING NEEDS ANALYSIS conducted on-site – in conjunction with management’s requirements and the time availability of personnel.

The advantage of our approach to training in your business would be that it is practically orientated and focused on using the specific skills and techniques imparted in such a way as we can be sure of it ‘paying off’ in a consistent and systematic approach towards the ongoing management of discipline in your business as well as general employee engagement.

LEADERSHIP DEVELOPMENT / MANAGEMENT SKILLS TRAINING

  • Roles & Responsibilities of Management
  • Roles & Responsibilities of Subordinates
  • Supervisory Development Programme – hybrid of Labour Law and leadership modules.
  • The “SYSTEM” Concept
  • Principles & Practice of Time Management
  • Assertiveness & Assertive Behaviours 
  • Importance of Minimising Lost Time
  • Emotional Intelligence
  • Effective Communication
  • Understanding Conflict
  • Perceptions & their Affect in the Workplace
  • Dealing with Difficult People
  • Management Styles & Behaviour
  • Problem Solving Techniques
  • Change Management
  • Business Ethics, Etiquette & Personal Conduct

LABOUR LAW TRAINING

  • Purpose & Application of the BCEA & LRA
  • Introduction to SA Labour Legislation
  • Labour Law in the Workplace
  • Purpose and Application of the BCEA and the LRA
  • Unfair Dismissal and Unfair Labour Practise
  • Supervisory Development Programme – hybrid of Labour Law and leadership modules
  • New Minimum Wage Bill Implications
  • Maintaining Effective Discipline in the Workplace (with Role Play)
  • Codes of Good Practice

  • Conducting an Investigation – ‘How to’ and the value of being thorough and discerning the facts.

  • Role of Initiator in an Enquiry  – Procedural presentation of the case and evidence and questioning of relevant parties (employee/representative & witnesses).

  • Role of Chairperson in an Enquiry  – Procedural elements and control of the hearing, understanding of all substantive facts and evidence presented by Initiator and defending employee, determining a Finding and appropriate Sanction.

TEAM BUILDING TRAINING

  • Working Together Co-operatively
  • “Forming, Storming, Norming & Performing”
  • Team Building Procedure
  • Team Building Principles
  • Team Objectives
  • Good Corporate Governance

Benefits to Labour Law & Skills Training

 

  • Every business needs to have managers who are able to handle disciplinary issues in the workplace effectively.
  • Ensuring your people know what is expected of them and the rules within which they operate is key to getting the best results from your employees.
  • Successful businesses know that disciplinary procedures are an aid to effective management, enabling them to resolve issues quickly and cheaply rather than being used simply as a mechanism for imposing punishment.
  • Achieving this focus and helping others in the workplace understand this perspective is very important.
  • It requires managers to have a good working knowledge of discipline which is essential if potentially disruptive issues are to be resolved in the workplace rather than spilling over into a costly disciplinary enquiry or referral to the CCMA.
  • An employee’s relationship with his or her direct manager is the most important single factor in employee engagement. Respected, well-trained managers boost morale.
  • As there’s no widely agreed-on skillset for management (good managers come in all shapes and sizes), there’s an assumption that “everyone knows how to do it”.
  • Management is often uneven throughout an organization. You have your outstanding ones, your good ones, and your downright incompetent ones who can do a lot of damage.

Contact us :

  031 765 3611
  mat@fforman.co.za
  083 357 8390        
  1 Shirley Avenue, Gillitts, Durban

 

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